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  1. Will there be any difference between the picture on the web and the delivered product ?
    All our art is produce by hand. Since no automation is used, there will be small differences between the picture on the web and the actual art work. However these variations create uniqueness and enhance the value of your art piece.

  2. Is the cost of framing included with that of the painting ?
    Yes, we will frame your painting at no additional cost. You can choose from various framing options when adding the painting to the shopping cart.

  3. Can I place an order via Telephone?
    Yes, we accept orders on the phone. Please call us at +91 99944 33112 / +91 93450 58923 between 10.00 am – 8.00 pm IST.

  4. What is your return or exchange policy?
    We offer our clients 100% Satisfaction guarantee. If you don’t like the art piece, we will exchange it free with zero exchange fees

  5. Do you ship products to other cities in India and outside India?
    We can ship the products out of Sivakasi to any city in the world. We ship products by Courier. Indian shipments take 2 working days for delivery and outside India it takes about 7 working days.

  6. What are the shipping Charges and Packaging Charges?
    We ship all artifacts in corrugated or wooden boxes. We use fiber glass instead of glass to avoid breakages.
           Within India the shipping is FREE
          Outside India the charges are Rs 500/kg
    Packing charges are based on the size of the paintings.

  7. What if the art pieces come broken on arrival?
    We insure all our domestic and international shipments. We will immediately ship you a replacement while the insurance claim is in process.

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